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Common Questions

How does local pickup work?

Diet-to-Go maintains over 200 food pickup locations in the Washington DC metro area (including Northern VA & suburban MD), and Baltimore area. These pickup locations allow Diet-to-Go to provide fresh, non-frozen meals that can be conveniently picked up at local fitness facilities and other locations.

When do I pick up my meals?

Because of our freshness standards, meals are picked up two times per week on Tuesdays and Fridays, anytime after 5pm.

Can I change my pickup days?

Unfortunately, pickup days cannot be changed as we only deliver food on Tuesdays and Fridays. If you are unable to pick up your meal on a particular day of the week, please contact customer service before you order to make other arrangements.

When is the cutoff date & time for my first order?

If you place your order before 12 noon (Eastern) on Monday, your order will be ready for pick up on Tuesday. All orders received after noon on Monday will begin the following week.

What if I need to change my pickup location or plan?

No problem! Simply complete our contact form on the website, email us at support@diettogo.com">support@diettogo.com or call 800-743-7546 before the Monday noon deadline.