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Help Category: Delivery Questions

Where does Diet-to-Go deliver meals?

Diet-to-Go delivers everywhere in the contiguous United States via local and national carriers! Because of customs regulations and our strict freshness policies, we are unable to serve customers in Hawaii, Alaska or Canada. How it Works The Basics:…

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How are Diet-to-Go meals shipped?

Our meals are made fresh in our state-of-the art commercial kitchens. Those delivered to areas closest to our facilities are delivered twice a week, fresh, in insulated boxes with cold packs. Those shipped further are flash-frozen to preserve freshness,…

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Do you provide tracking numbers for meal shipments?

Yes. Each week when your meals are shipped, we will send you a shipping confirmation email that contains your shipping tracking number (for national carriers).  Additional Resources How it Works The Basics: FAQs About Diet-to-Go Answered Asked…

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Should I refrigerate my meals?

Yes! Meals should go directly into the refrigerator and have a 7 day shelf life (can be frozen if necessary). Your meals are fully cooked and can be enjoyed cold or reheated just like your favorite restaurant leftovers. You do not need to heat side dishes…

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When will my meal shipment arrive?

For those who receive meals via our nationwide service, orders are sent out weekly on Mondays and generally arrive within 2-4 days (please check your tracking number for more details). For those located in our local delivery areas, meals are delivered…

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I'm going out of town. How do I skip a delivery?

Placing your plan on hold with a future restart date is easy! Simply log into your online customer account and enter the dates for the delivery you would like to skip. Be sure to follow weekly cutoff deadlines for changes, details posted in your account.…

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What is the shipping cost for Diet-to-Go home delivery?

Diet-to-Go has the lowest weekly shipping cost of any meal delivery company. Weekly shipping costs are $19.98 nationwide for all plans. Find out pricing details and what's available in your area here.  Additional Resources How it Works The…

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